Shipping Policy

Last updated: Jan 2026

Processing time

Orders are processed within 1–3 business days before shipping. Orders placed on weekends/holidays are processed the next business day.

Estimated delivery

• Express Shipping: [7–15 business days]
• Standard Shipping: [12–21 business days]

These are estimates based on typical carrier performance, not guarantees. As a store working with international fulfillment partners, actual delivery can vary by destination, customs processing, and seasonal demand (e.g., holidays).

Order tracking

You'll receive tracking info by email once your order ships. Allow 24–72 hours for tracking to update — this is normal and doesn't mean anything is wrong.

Split shipments

Items in one order may ship separately and arrive at different times if sourced from different fulfillment centers. This is expected and not an error on our part.

Customs, duties & taxes

International orders may be subject to customs fees or import duties set by the destination country. These are the customer's responsibility and are not included in your order total or shipping cost. We have no control over these fees and cannot predict or reimburse them.

Address accuracy

Please double check your shipping address at checkout. We are not responsible for packages delayed or lost due to an incorrect address provided by the customer. Address changes can only be made before an order ships — contact us immediately if you spot an error.

What counts as "delayed" vs. "lost"

• If your order hasn't arrived within the estimated window above, contact us — we'll trace it with the carrier before offering any refund or reship, since most "late" orders are still in transit.
• An order is only considered lost if tracking shows no movement for 15+ business days past the estimated delivery window, or the carrier confirms non-delivery.

Contact

Shipping questions? Email hello@gaudiaco.com with your order number.